|Recommended: NoKind staff, beat-up housing — The entrances were so chewed up and poorly maintained, my bumper got ripped up. There were a few things in the apartment that were in poor repair, and it was a little dark and claustrophobic, but maintenance always got there as soon as they could. Not the place for me, but definitely run by kind and considerate management ready to help out
Hi Isabelle, this is Whitney at the Colonial House. Thank you for reaching out to our office in regards to the parking lot and entrances. As you know, this has been an especially brutal winter in regards to surfaces within our parking lot/entrances and throughout Rexburg. I am happy to report that we are scheduled to have the parking lot and entrances resurfaced this summer. Unfortunately, we have to wait until the weather is consistently warm to take care of this important issue. I will do everything in my power to keep residents updated throughout the process. I appreciate your feedback and am truly sorry about your vehicle. Thank you for letting us know how we can improve!
|Recommended: NoPrice for quality — It is a nice place, but it is overpriced. I moved from a complex that was expensive, but it had bigger units with more space so it made sense. I spent just as much if not more on this unit for less storage however, I enjoyed the people here more. There were lots of issues with things breaking and we had no use of the washer dryer for over a week. The property management is clear and quick to respond which I appreciated. They are real people responding to you instead of just automated emails. Overall, it was a decent experience but it’s hard to justify the price for what is offered.
Hi Vanessa! We appreciate your feedback and insight of the property. Pricing has raised to match the market and is consistent with other properties. Your feedback is what allows us to make improvements and helps us strive to create the best environment and atmosphere for all residents. Thank you for reaching out to us. Please feel free to come the office to discuss further how we can better accommodate you. Thank you!
|Recommended: YesIt shows up some charges that I have concerns with — overall this place is great, but I feel like this complex is trying to get our money by charging us with some weirdly reasons that you guys don't even explain or informed people.
Hi Jing! Thank you for submitting a review and giving us an opportunity to improve. I am the new Community Manager at Colonial House and am striving to create a positive experience for all residents. Moving forward, we will be sending out clear notices of charges and when they are due. If you have any questions or would like to further discuss this matter, please call our office at (208) 359 - 2848.
|Recommended: YesColonial — Its a great and peaceful place to live.
|Recommended: YesGreat — Great
Hi Jackson! Thank you for your review!
|Recommended: YesWhy colonial house is dope — Colonial house has a workout room, club house, Internet cafe with printers, music rooms, and food every Tuesday. They respond super fast to any texts you send if they are closed the apartments are not run down and having 2 fridges is so nice. The property manager and her husband are super cool and kind. Every appt has a 50 inch 4k smart tv. Dishwasher, fast in appt dryer and washer, microwave, stove, oven. I mean what more can you ask
|Recommended: YesTendant — It's amazing for the price People and staff are super nice and respectful.
|Recommended: YesI loved living at Colonial House. I felt like they had everything I needed. The social atmosphere is great, perfect location, and they never run out of parking
|Recommended: YesGreat enviorment — Everyone is very understanding and helpful. Very nice I love it here.